43 Instagram poll questions you can use right now
Searching for poll questions you can include in your Instagram stories? Look no further, here’s 43 ideas ready to use right now. Instagram isn’t just about pictures – you can use stories to really engage with your followers. And one of the most powerful reasons to use...
One year on, 8 surprising lessons from running a small business
We’re one today! Here’s 8 things I wish I’d known a year ago – some good, some bad and one very ugly. If you’ve ever contemplated running a small business or launching a hustle that sits alongside a traditional day job, this one’s you!
19 questions to ask using Instagram polls, emoji sliders and question stickers
So Instagram is a great way to showcase to the world your talents. But did you know it’s also a way to learn more about your audience? Here’s 19 questions you can ask of your followers using polls, emoji sliders and question stickers.
10 ways to save 2 hours a day
Isn’t it funny how as a kid, time drags. Then speeds up as we get older. One of the biggest challenges I hear from small business owners time – there’s just not enough. My latest article (which is quick to read!) has simple 10 ideas to save time for anyone with a small business and a busy life. Start getting time back now.
14 ways to watch and learn from your customers
There’s a North American proverb that says “to understand the man, you must first walk a mile in his moccasin’. Walking in someone else's shoes might sound a bit odd but it’s actually a great way to learn about your customers. Here's 14 easy things you can do right...
Born before 1980? Boost your career with these 3 simple steps
Have you turned 41 yet? Wait for it. A tipping point is coming. It’s inevitable and you can’t avoid it. And here’s how it goes. You’re at work. It’s someone’s birthday. Hooray! Cake! And they’re lamenting “I’m sooooooo old!” You politely enquire - How...
18 easy ways to get to know your customers
We love our customers (well, mostly!). As small business owners, they’re the centre of our world. We do our best to design websites to make it easy to find us. We create products and services to meet their needs. We price to manage competition (and put food on our...
How losing my mum has made me a better person
Today is December 17th, 2017. Eight years since my mum died. And while her absence is particularly noticeable on days like today, life has this weird habit of marching on. 2009 started out innocently enough, but by the end of that year I was a totally...
6 reasons why you need to listen to your customers
The benefits of a happy customer are pretty clear. They're more likely to purchase again from you, and they'll (hopefully!) recommend you to others. But how do you know if your customers are happy? By taking the time to listen to them. In this blog post...
I’m just looking for some feedback
I discovered the benefits of online forums and Facebook groups when I had my first son. He mastered the art of catnapping day and night, leaving me a sleep deprived, hormonal mess. I’d find myself posting in forums at crazy hours of the night seeking...
33 ways to learn more about your customers
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