by Elyssia Clark | Jan 29, 2019 | Learn about customers, Most popular
Searching for poll questions you can include in your Instagram stories? Look no further, here’s 43 ideas ready to use right now. Instagram isn’t just about pictures – you can use stories to really engage with your followers. And one of the most powerful reasons to use...
by Elyssia Clark | Sep 10, 2018 | Most popular, Personal development
It’s been a year since I launched my side hustle, the Research Toolkit, coaching small businesses on how to do their own research. September 10 is a pretty significant date. It’s the day 9 years ago we found out my mum had months to live. Little did we know it...
by Elyssia Clark | Sep 1, 2018 | Learn about customers, Most popular
Picture this. You’re in retail. You’re keen to expand your range. You find some great options, but you can’t stock them all. How do you know which ones to pick? Or you’ve got a café and want to introduce some new menu items. Which ones do you go with? Or you’re a...
by Elyssia Clark | Jun 8, 2018 | Most popular, Personal development
Do you remember the last time you had “too” much time on your hands? Me neither. Are you a juggler? Lots of balls in the air? Plenty of irons in the fire? Or more bluntly, lots going on at once? Me too. Regardless of what’s going on in your life, there NEVER seems to...
by Elyssia Clark | Jan 3, 2018 | Learn about customers, Most popular
We love our customers (well, mostly!). As small business owners, they’re the centre of our world. We do our best to design websites to make it easy to find us. We create products and services to meet their needs. We price to manage competition (and put food on our...
by Elyssia Clark | Sep 19, 2017 | Learn about customers, Most popular
You’ve been running your business for a while, and things are going ok but you don’t really know what happens after you make a sale. Were your customers happy? Disappointed? Indifferent? Sure, you may have customer reviews, but often feedback is at either end of the...
