We're a market research service just for small business
You’re might be a product based business, selling goods online or in a more traditional ‘bricks and morter’ setting.
Or, you’re a service based business delivering something that’s intangible but critical.
Regardless, the relationship you have with your customers is critical.
You might be just starting out, and keen to grow your business.
Or you’ve been running for a while, and things are going ok but you know there’s more opportunity out there.
So you consider expanding your services.
You advertise more.
You blog more.
Post more. Pin more. Share more.
But the growth is slow. Or non-existent.
Here’s the thing. It’s not just about the doing.
It’s also about the listening.
And who do you need to listen to?
Your customers can tell you what’s working, and what’s not.
They can tell you what to start doing. Stop doing. And keep doing.
Your customers can tell you how to grow your business.
And help you deliver better customer experiences.
But hang on, getting feedback from customers can be expensive, right? Time consuming? Or just plain uncomfortable.
It doesn’t need to be.
We can help.
Customer experience metrics don’t have to be hard!
This is where we do most of it for you! We’ll write a survey, program it and prepare a report with the findings. All you need to do is send it to your customers – too easy!