Welcome to the video library.

Not everyone has the luxury of time to read through blog posts and how-to guides. So we’ve created a library of short, sharp videos which summarise some of our best blog posts. We want to make customer service research easy to understand – enjoy our videos.

10 tips to create the perfect email that gets your customers talking

8 tips to ensure your next video is a winner

Need convincing on the value of customer feedback? Here’s six reasons customer feedback can make a great different to your business.

Learn about our Survey in a Box – the quickest, easiest way to start getting customer feedback today.

20 ways to learn more about your customers and grow your business